Customer Support


A common misconception about the technology industry is that it's all about machines. Not at Hostway. Yes, our state-of-the art data centers and infrastructure are second to none. But we are successful because we're committed to supporting our customers. We don't just provide FAQs, Web resources and live, 24/7/365 support. We listen.

Phone Support

24/7/365 Live Technical Support by Phone:

TruFlex-S:
1-888-494-3941 or 1-512-597-7455

TruFlex:
1-800-308-1522 or 1-813-676-3170

Advantage:
1-888-807-7797 or 1-312-238-0173

Support Ticket

You could also submit a support ticket via the SiteControl interface:

TruFlex-S:  my.dedicatedcentral.com

TruFlex:      sitecontrol.hostway.com

Advantage: sitecontrol.hostway.com

Current Customers

We're available to
answer your
questions all day,
every day.

Self-Help: SiteControl Login

Xeon 5500 Dedicated Servers

We understand the necessity of high availability to our customers and make every effort to provide services that consistently exceed your expectations. We offer the following levels of service to ensure maximum availability and performance.

The Hostway SLA sets standards for service in these critical areas...

More Info

Find documentation, tutorials and other helpful resources from our dedicated software providers.

  • Control Panel
  • Multi-Core Processors
  • Fortinet
  • MySQL
  • MailEnable...

More Info